Food & Essentials
British Red Cross Shopping Service
The IW Council have partnered with British Red Cross Shopping service.
Those eligibel can write their shopping list, load money onto a voucher and then it will be sent to a volunteer who will complete the shopping and deliver it to their door. More details can be found on here https://huggg.me/shoppingservice/
Shopping Service
If you need help with shopping, contact your local hub to see what they can offer.
Age UK IW
Age Uk continue offering emotional and practical help to older people locally. This includes things like phone calls to help those self-isolating combat loneliness, or helping with collection and delivery of medication or groceries.
Tel: 01983 525282
Email: info@ageukiw.org.uk
List of Local Businesses Offering Home Delivery
AtoZtoMe is a comprehensive website of local businesses delivering on the Isle of Wight
Bakeries
Name of Shop | Phone no. | How to order | Payment | Delivery Area | Minimum Order |
Additional Information
|
Grace’s | 01983 566868 | Online |
Bank card
|
Islandwide | £8 | |
Scarrots Lane | 01983 521187 | Phone | Bank card | Newport/Carisbrooke | £5 | Call after 2.00pm |
The Village Bakery | 01983 716400 | Phone(9-11 am) | Contactless card on delivery | Freshwater, Yarmouth, Brook |
None |
Butchers
Name of Shop | Phone number | How to order | How to Pay | Minimum Order | Delivery area |
Brownrigg’s | 01983 840191 | Online | Order online | £15.00 | Islandwide |
D.J Jarvis family butchers | 01983 562382 | ||||
Island Foods | 01983 717606 | Online / Phone | Card | £15.00 | Islandwide Mon – Sat |
IW Meat Company | 01983 741034 | Online | Card | None | Islandwide |
Medina Food Service | Online | Min £50 spend for free deliver. Otherwise nominal delivery charge | Islandwide | ||
Woodfords & Son | 01983 872717 | Phone | Card | £20.00 | Islandwide |
Greengrocers
Barrow Boys | 01983 566636 | Online | £8.00 | ||
Farmhouse Fayre | 01983 525836 | Phone | £20 +£2.50 delivery | Islandwide | |
Farmer Jacks | 01983 527530 | ||||
Hunts | 01983 840141 | Online | Card | £20.00 | Islandwide |
It’s About Thyme | 07395 108576 | itsaboutthymeshanklin@gmail.com | £15/£30 for free delivery depending on area | Ventnor, Shanklin, Lake, Sandown, Newchurch, Apse Heath, Winford, Godshill, Yaverland, Brading & Ryde | |
Living Larder | 01983 717164 | Online | Card | £10.50 | Islandwide (Waiting list in some areas) |
Root & Fruit | 07970 252774 |
Email: simon@rootandfruit.co.uk Or phone |
Card | East Wight: Shanklin, Lake, Sandown, Apse Heath, Yaverland, Brading, Nettlestone, Seaview and Ryde | |
Rosalie | 01983 298672 | Phone | Card | £10 | Cowes |
General shops
Name of Shop | Telephone | How to Order | Payment | Delivery area | Minimum Spend |
Briddlesford Farm | 01983 884650 | Phone | Card | Islandwide | £30 |
Easy Weigh | 01983 523228 | email: easyweigh@care4free.net | Card | Islandwide | £10 |
Garlic Farm | 01983 867333 | Online / Phone |
Card
|
Islandwide | £10 |
Greenhams | 01983 563329 | ||||
Medina Foods | 01983 529840 | Online / Phone | Card | Islandwide | Min £50 spend for free delivery. Otherwise nominal delivery charge |
Milk & More | |||||
The Milkshed, Coppids Farm | 01983 882489 | Havenstreet (Pick up only) |
Local Stores Offering Delivery
Name of Shop | Phone No | How to Order |
|
Delivery Areas | Mon-Fri for next day delivery |
Brighstone Village Shop | 01983 740843 | thevillageshop.brighstone@gmail.com |
BACs/cheque (no phone payment) |
Brighstone and surrounding areas | |
Godshill Stores | 01983 840201 | Phone | Card – no minimum spend | Godshill | |
Norris Family Grocer’s | 01983 730275 | orders.nfg@gmail.com or phone | Niton and surrounding areas | ||
Seaview Village Shop | 01983 616487 | email: shopinseaview@outlook.com or Tel: 01983 616487 | |||
Shalfleet Village Stores | 01983 531279 | Shalfleet | |||
Shorwell Village Stores |
07426 350488 | Online shorwellstores@gmail.com | Min £5 spend | Shorwell only | |
Vic’s Store, Nettlestone | 01983 612203 | Nettlestone & Seaview |
Major Supermarkets
All the major supermarkets have introduced new measures to protect staff and customers. Follow the links below to read about each supermarket’s strategy.
Aldi
Opening Hours: Mon- Sat 8am-10pm / Sun 10am-4pm
In store:
- Priority shopping for NHS staff, Police and fire service workers will take priority ahead of queues upon showing a valid ID, all day, every day
- Priority shopping for NHS staff, Police, fire service, key workers (care home, St John’s, first responders) have early browsing access on a Sunday, 9.30-10am
- Priority shopping for vulnerable and elderly customers. Mon-Sat from 7.30-8am
Deliveries:
- Aldi have started doing basic food parcel deliveries and all for £24.99: Food Parcels – ALDI UK
- Delivery available for wine and ‘specialbuy’ products
Click and collect:
- No service
General info:
- Aldi is allowing new customer registrations. You can register as a new customer on the website, or checkout as a guest.
- The current delivery time frame is between three and 10 working days
- Purchase limits have been lifted, with the exception of wine and spirits, which are limited to orders of up to 12 bottles.
Asda
Opening hours: Mon- Sat 8am to 10pm / Sun 10am-4pm
In store:
- Priority shopping hour for NHS staff and social care workers, 8-9am, Monday, Wednesday and Friday, plus Sunday browsing time from 9-10am
- Anyone with NHS ID will be able to shop at these times
- There is currently no priority shopping time for vulnerable and elderly customers
- One adult per trolley
Deliveries:
- A food box featuring a selection of cupboard filling favourites and essential items to help vulnerable people obtain important everyday items during these unprecedented times is now available now on https://foodboxes.asda.com/index.php The box will typically contain 31 store cupboard staples for just £30 (including delivery), making it the best value supermarket food box available on the market. Asda is prioritising vulnerable customers for delivery
- Vulnerable Asda customers will receive a link to take them to the Asda site, where they will be able to access a recurring delivery slot. They will also be able to access slots a week further in advance of everyone else if they don’t want a recurring slot. These customers will also benefit from free delivery and no minimum spend when they place their order
- Delivery slots for non-vulnerable customers are filling up quickly, with slots only visible for the next 7 days.
Click and Collect:
- Stores are offering click and collect slots
- Click and Collect slots for non-vulnerable customers are filling up quickly, with slots only visible for the next 7 days
General Info:
- Asda is allowing new customer registrations
- Asda has currently sold out of online delivery slots and click and collect slots up until 21 April, and is asking customers to shop in-store when possible
- All vulnerable people as identified by the government have now been contacted by Asda
- Asda is removing limits on fruit and vegetables and chilled products in-store, but you will only be able to buy three of any product across toiletries, cleaning products and baby milk and any online groceries
- Volunteer shopping card – Asda’s volunteer card comes in the form of an e-gift card, with a barcode that can be scanned for payments. It can be downloaded and presented on a phone screen, or be printed on A4 paper and scanned by a member of checkout staff
- Customers can buy these shopping cards online, top up and give to their family member, friend, or NHS volunteer to pay for their shopping without the hassle of using cash or bank cards
- These volunteer shopping cards can be bought at ASDA.com/volunteercard
Iceland
Opening Hours: Mon-Sat 9am-6pm / Sun 10am-4pm
In store:
- Priority shopping hour for NHS staff, 5-6pm, Monday to Saturday, 3-4pm Sunday
- Anyone with NHS ID will be able to shop at these times
Deliveries:
- Iceland has removed its restrictions on home delivery, which is now available to all customers, with customers over the state pension age (65+), self-isolating and vulnerable people like the disabled prioritised
Click and collect:
- None
General info:
- Iceland is allowing new customer registrations
- The website shows there are delivery slots available from today up until Friday 17 April, but they’re currently fully booked. The supermarket will be releasing delivery slots during the day, so check regularly
- Purchase limits on some essential items
Lidl
Opening Hours: Mon- Sat 8am-8pm / Sun 10am-4pm
In store:
- No priority service
Deliveries:
- No delivery service
Click and collect:
- No service
General info:
- Purchase limits for toilet roll only
Morrissons :
Opening Hours: Mon-Sat 7am to 8pm / Sun 9.30am-4pm
In store:
- Priority shopping hour for NHS staff and social care workers, 6-7am, Monday to Saturday, 9-9.30am Sunday
- Anyone with NHS ID will be able to shop at these times
- Morrisons has not outlined specific hours for vulnerable shoppers
Deliveries:
- NEW TELEPHONE SHOPPING -Morrisons has launched a new telephone shopping service to help vulnerable and elderly people get essential groceries
- Vulnerable customers are able to place orders over the phone and the delivery will be made the following day by an employee at their local store. Customers will need a bank card or mobile phone to pay for the delivery and can use either chip and pin or contactless
- Customers who wish to place an order should phone 0345 611 6111 and select option five
- FOOD BOXES – Food boxes are available for delivery, without a large waiting time. Boxes contain everyday essentials – the meat or vegetarian groceries boxes include a selection of everyday food and essential household items, or the Market Kitchen boxes contain 8 prepared meals. Cost from £30 www.morrisons.com/food-boxes
- Home shopping general grocery deliveries continue to deliver as normal, but there are currently no slots available
- There is currently no system to prioritise online delivery for vulnerable customers, however, Morrisons will be adding a fast track to its queue system so that vulnerable customers can be prioritised.
Click and Collect:
- Stores are offering click and collect slots, but these are booking up fast
- Food boxes are available to order and collect
- Morrisons will soon be rolling out a click and collect food box service for NHS staff. After placing an order through a dedicated website, NHS staff will be able to collect a food box from an allocated collection point in hospital car parks.
General Info:
- Morrisons is allowing new customer registrations
- Morrisons are offering booking delivery slots as far in advance as possible, which can be up to weeks away, but there are no further slots shown on its website
- All vulnerable people as identified by the government have now been contacted by Morrisons
- Morrisons has removed all purchasing restrictions on its products, but any shopping in-store will be limited to one trolley per customer
Sainsburys:
Opening hours: Mon-Sat 8am to 8pm / Sun 11-5pm
In store:
- Priority shopping hour for NHS staff and social care workers, 7.30-8am, Monday to Saturday
- Anyone with NHS ID will be able to shop at these times
- Priority shopping hour for vulnerable and elderly customers. Every Monday, Wednesday and Friday from 8am-9am.
Deliveries:
- Sainsburys is prioritising vulnerable customers for delivery. (Other customers are offered click and collect only)
- Once you are told you qualify for priority delivery by the Government, you can call the Sainsbury’s customer care line on 0800 636262. The supermarket has warned it is very busy and you might need to try a couple of times. When you get through to a member of staff, they will help you arrange a delivery slot
- For other customers who consider themselves vulnerable but have not yet been contacted by Sainsbury’s, please call their customer careline on 0800 328 1700
Click and Collect:
- Stores are offering click and collect slots
General info:
- Sainsbury’s has paused all-new online customer registrations. Delivery and Click and Collect is only available to existing customers
- Sainsbury’s has prioritised delivery slots for elderly, disabled and vulnerable customers, but there is currently no slots available for delivery or click and collect for the next three weeks, however, it says to keep checking
- All vulnerable people as identified by the government have now been contacted by SainburysSainsburys has started to remove some limits on the number of certain non-essential products. Limits will remain in place on popular and essential items
- Sainsburys will be launching a new volunteer gift card and online voucher ‘in the next week or two’.
Tescos :
Opening hours: Mon-Sat 8am-10pm / Sun 10am-4pm
In store:
- Priority shopping hour for NHS staff, every Tuesday and Thursday from 7-8am and Sunday from 9am-10am, in all Tesco stores (except Express)
- Anyone with NHS ID will be able to shop at these times
- Priority shopping hour for vulnerable and elderly customers. Every Monday, Wednesday and Friday between 9am-10am and 10am-11am on Sunday
Delivery:
- Tesco is prioritising vulnerable customers for delivery
- If you are a vulnerable person, you will be able to book a priority slot and select an eight hour window
- Customers who do not currently have a Tesco account and have a letter from the NHS can either create an account online or call the supermarket on 0800 917 7359
- If you are vulnerable, disabled, or elderly, the driver can still bring your shopping inside if you ask. They will not be able to enter your home if you’re currently self-isolating
- Home shopping deliveries continue to deliver as normal, but slots are filling up quickly, with vulnerable customers being priority.
Click & Collect:
- Stores are offering click and collect slots, but these may be within a 3-4 week period from the day of ordering.
General Info:
- Tesco is allowing new customer registrations
- Tesco is currently only showing delivery slots until 29 April which are at full capacity and is asking customers who can to come into the store to free up slots for more vulnerable shoppers
- All vulnerable people as identified by the government have now been contacted by Tesco
- Tesco is removing the purchasing limits on the majority of its products and limits will only remain on essential items. An 80-item limit remains in place
- Encouraging customers who shop online or choose Click+Collect for their grocery home shopping, to prioritise shopping in-store where possible
- More vulnerable and elderly customers can shop in-store, we will prioritise one hour every Monday, Wednesday and Friday morning between 9-10am
Waitrose:
Opening times: Mon – Say 8am -7pm / Sun 10am – 4pm
In store:
- Waitrose is setting aside hard-to-find and essential products, and giving a priority checkout service for NHS workers
- Priority shopping for vulnerable and elderly customers and key workers during the first hour of trading
Deliveries:
- Waitrose is prioritising vulnerable customers for delivery, as on government database of most vulnerable
- Delivery slots for non-vulnerable customers are filling up quickly.
Click and Collect:
- Waitrose is prioritising vulnerable customers for click and collect, as on government database of most vulnerable.
General Info:
- Waitrose is allowing new customer registrations
- Currently delivery slot bookings are fully booked up until 16 July, with more slots being added daily
- Volunteer gift card – Waitrose’s volunteer card comes in the form of an e-gift card, with a barcode that can be scanned for payments. It can be downloaded and presented on a phone screen, or be printed on A4 paper and scanned by a member of checkout staff. Customers can buy these shopping cards online, top up and give to their family member, friend, or NHS volunteer to pay for their shopping without the hassle of using cash or bank cards. These volunteer shopping cards can be bought at https://johnlewisgiftcard.com
- Purchase limits on some essential items
Garden Centres
Name of shop | Phone No | How to Order | Payment | Additional Info |
01983 868602/3 | Phone | No orders on Sundays | ||
Jubilee Garden Centre |
e-mail jubileegardencentre@gmail.com (please include phone number in your e mail) |
|||
Busy Bee |
e-mail: contact@busybeegardencentre.com |
|||
CIC Palmers Brook Community Nursery |
Via website careinthegarden.com |
May be closed for orders if they have a backlog; try again on the next day. | ||
Via website |
Delivery temporarily suspended, pending re stock. | |||
Via website |
Free delivery on orders over£75. | |||
Ager Farm Nursery |
01983 867607 | Bank transfer, no payment over phone. | Can order over phone for delivery | |
Brambles Bank Nursery |
Mail order, via website: bramblesbanknursery.co.uk |
|||
The Coastal Gardener | 07977 550050 | Bembridge & St Helen’s only |
Businesses delivering hot meals to the vulnerable
The Yarbridge | 07790163378 Becky Fox | hello@theyarbridgeinn.co.uk | Brading, Shanklin, Sandown, Bembridge, Ryde & Newport | 2-3 times a week | |
The Gaslight Cafe | Sandown | ||||
West Wight Sports & Community Centre |
Local hubs
Local hubs are co-ordinating volunteers to help with picking up food and essentials for those who are vulnerable and unable to go themselves. Please contact the Helpline in the first instance: 01983 823600
News & Updates
Help & Support Over Xmas 2020
Help & Support Available on the Isle of Wight over the Festive Season 2020/2021 Download list of support here
Bembridge Update
Support with getting out and about Holy Trinity Church is co-ordinating a group of volunteers from the village to help anyone who has been Shielding and would like a bit of extra support going out and about for the first time For more information, call the Support...
New Grant Funding from National Emergency Trust
National Emergency Trust Coronavirus Programme GRANTS of up-to £8,000 are now available to support local voluntary and community organisations that are helping vulnerable people impacted by the Covid-19 crisis. The programme has now transitioned from the initial...
